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App Related ​

No Historical Data Loaded ​

Currently, data recording starts from the app installation date, and historical data will not be loaded.

Future updates may include a feature to supplement historical data.

Health Data is Duplicated ​

If multiple devices have Settings - Apple Health - Auto Recording enabled simultaneously, health data will be recorded multiple times. Simply keep it enabled on your phone and disable it on other devices.

No Sleep Data ​

1. Apple Health Permissions Not Enabled ​

Please check and reauthorize using the following steps:

  • Open the Apple Health app on your iPhone.
  • Tap "Sharing" in the bottom navigation.
  • Scroll down and tap "Apps".
  • Find and select JotDay.
  • Tap "Turn All On" at the top.

2. Sleep Mode Not Properly Set Up ​

Refer to the official guides below to enable sleep schedules and Watch tracking:

Set up a sleep schedule in Health on iPhone
Track sleep with Apple Watch and use Sleep on iPhone

3. Data Source Issue ​

JotDay uses Apple devices as the default data source. If you are using third-party devices or apps, you need to manually change the data source.

Go to Settings - Apple Health - Sleep - Data Sources and select the appropriate third-party app.

4. Data Not Yet Synced ​

Sleep data is updated to Apple Health only after the sleep mode ends. Even if you wake up before your alarm, the app may not immediately retrieve data.

  • Open "Health" on your iPhone.
  • Tap "Sleep" in the "Summary" section.
  • Scroll to the bottom and tap "Show All Data" to check if sleep data has been recorded.

What Sleep Data is Retrieved? ​

Apple provides three types of sleep data:

  • Sleep Stages: Awake + REM + Core + Deep (introduced in watchOS 9)
  • Sleep: Sleeping time
  • Time in Bed: Time spent in bed

JotDay prioritizes data in this order: Stages > Sleep > Time in Bed.

For example:

  • On February 9-10, if only iPhone data is available, sleep data will be based on time in bed.
  • On February 8-9, if both iPhone and Apple Watch data are available, JotDay will prioritize sleep stage data from the Watch (Awake + REM + Core + Deep).

If you do not want to track awake time, go to Settings - Apple Health - Sleep - Track Awake Time and disable it.

How to Select a Sleep Data Source? ​

In version 1.1.0, the data source selection is found in: Settings - Apple Health - Sleep - Data Sources.

  • If you use Apple devices exclusively, select Apple Health to get data from all Apple devices (iPhone + Apple Watch). This ensures sleep data continuity even if your Watch is not worn or runs out of battery. It also simplifies data source selection when switching to a new phone.
  • If you always use a third-party app, select that specific app.

Duplicate Sleep Data Sources ​

Duplicate data sources occur when multiple Apple devices share the same name.

For example:

If you originally used an iPhone XS and later switched to an iPhone 15, but both are named "My iPhone" in Settings - General - About, two "My iPhone" entries will appear in the data source list.

Sleep Duration Differs from Apple Health ​

Health and third-party sleep apps display sleep duration as a single sleep session, while JotDay calculates it based on daily records, which may cause discrepancies.

For example:

If sleep data records show sleep from 10 PM on January 1st to 8 AM on January 2nd:

  • Most sleep apps will display a total of 10 hours on January 1st.
  • JotDay will show 2 hours for January 1st and 8 hours for January 2nd.

Will Switching Data Sources Update Historical Data? ​

Previously recorded data will not be modified. However, any missing sleep data between the last recorded entry and the switch time will be automatically retrieved.

For example:

If you initially selected data source A but it lacked sleep data for a week while B had recorded data, switching to B will retrieve and fill in the missing sleep data.

Modify Categories or Tags ​

You can view and modify all categories and tags in Settings - Categories.

The tag selection pop-up also supports quick editing.

From version 1.1.0 onward, users can modify category icons and add custom categories.

Delete System Tags ​

JotDay automatically generates system tags such as Sleep, Exercise, Mindfulness, and Phone Usage.

  • Sleep: Automatically recorded sleep data
  • Exercise: Automatically recorded workout data (exercise type is added to notes)
  • Mindfulness: Automatically recorded mindfulness sessions

From version 1.1.0 onward, system tags can be deleted.

Navigate to Settings - Categories & Tags - Select the tag - Tap the trash icon in the top right corner to delete it.

📢 Note

Before deleting a system tag, you must disable automatic data recording for the corresponding category in Settings - Apple Health, or the app will continue creating the tag automatically.

Flip to Focus Not Working ​

Flip-to-focus only activates when the phone is placed face down on the home screen. To optimize performance and reduce false activations, detection runs every 5 seconds instead of in real-time.

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